slidingaround wrote:Omethod, this isn't directed at you. Thanks for trying to sort it out for us.
definitely not against you !!
TheOmethod wrote:Official Statement from Obey Giant:
Hello to all who are wishing we would go back to USPS, or at least offer it as an option.
We believe that UPS is the better option for everyone, here's why:
1. Accurate Tracking of your package
2. Fast Delivery times
3. Quick Replacement for lost or damaged packages
4. Excellent Service
You should not be paying any delivery fees upon receiving your package. If you find that you have been charged for delivery fees above the duties and taxes imposed by your country contact us at
orders@obeygiant.com. Be prepared to send evidence of such charges.
Thank you for your continued support!
Official Statement from me !
USPS Priority International Mail is the better option for me, here's why:
1. Accurate Tracking of your package : I have a live tracking of delivery on the USPS website, they notice when they attempt to deliver the package to me)
example of live tracking on USPS website:
2. Fast Delivery times : OK UPS is a bit faster, but I don't care if the delay, between the order and getting the print in hands, is reduced to 4 days instead of 9... we are not talking about a 4 days delivery versus 2 months delivery !
3. Quick Replacement for lost or damaged packages : ordering from Obey Giant since 2005-2006, I NEVER had a print damaged in shipping !! I'm curious to know the repartition for damaged prints in delivery between local people in the US and International customers...
4. Excellent Service : at the final step, there is no difference in the quality of service, excepted the fact that using UPS will cost me a $50 bill for nothing !! Again that's ridiculous it will cost me more in shipping (shipping + tax linked to the way you ship) than the print itself !
The way you are doing with International buyers will just increase the ebay reselling process (which if I remember well Shepard Fairey tried to fight in the past, without any real effective changes), it will cost me barely the same price buying from Obey Giant delivered by UPS than buying from a flipper on ebay delivered by USPS, without spending some long time on OG website, fighting to cart a print, then fighting to go to paypal, then struggling to confirm my order !
Well I know we (international buyers) are just a small water drop in your complete business, and in the end, you don't give a fvck about us.
PE
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orders@obeygiant.com --
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